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Ans: By default, the last used shipping address will be saved into your Nbrhombus account. When you are checking out your order, the default shipping address will be displayed, and you have the option to amend it if needed. You will need to login to add or modify your shipping address.
Ans: The activation process is straightforward. Simply navigate to our Sign Up portal, where you will be able to sign up using your phone number or create a new account with your email.
Ans: No.
Ans: You may login to your user profile and navigate to the "My Orders" section for instant feedback regarding the shipping status of your order(s).
Ans: After logging into your account, go to your order history. Here, you will be able to cancel your order. You can also call us to cancel your order.
Ans: We offer Same Day Delivery and Standard Delivery. Within Dhaka city, it will take a maximum of 36 hours if the product is in stock. For pre-ordered products, it will take a maximum of 15-20 days for import and delivery. For pre-orders, a 50% advance payment is required. If you experience delays in receiving your order, contact us immediately, and we will help confirm the status of your order.
